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Terms of Service

Last Updated: June 1, 2023

Welcome to Speak Up Australia. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing this website, you are agreeing to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Services Description

Speak Up Australia provides public speaking training, courses, coaching, and related services. Our services include but are not limited to:

  • Group public speaking courses
  • Individual coaching sessions
  • Corporate training programs
  • Online resources and materials
  • Speaking events and workshops

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. User Accounts

Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to:

  • Provide accurate, current, and complete information during the registration process
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

4. Booking and Payment Terms

Course Bookings

When booking a course or service, you agree to provide current, complete, and accurate information. All course bookings are subject to availability and confirmation.

Payment

Payment for all courses and services must be made in advance unless otherwise specified. We accept payment via credit/debit cards, bank transfers, and other payment methods as specified at the time of booking. All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

Pricing

All prices are subject to change without notice. We reserve the right to modify or discontinue any service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

5. Cancellation and Refund Policy

Cancellation by You

If you need to cancel your course booking or service appointment, the following terms apply:

  • More than 14 days before the scheduled date: Full refund or option to transfer to another course date
  • 7-14 days before the scheduled date: 50% refund or option to transfer to another course date
  • Less than 7 days before the scheduled date: No refund, but option to transfer to another course date (transfer fee may apply)

All cancellation requests must be made in writing via email to [email protected].

Cancellation by Us

We reserve the right to cancel or reschedule courses or services due to insufficient enrollment, instructor illness, or other circumstances beyond our control. In the event of cancellation by us, you will be offered a full refund or the option to transfer to another course date. We are not responsible for any travel, accommodation, or other expenses incurred as a result of any cancellation.

No-Shows

If you fail to attend a course or service without prior notice, no refund will be provided, and you will not be eligible for a transfer to another date.

6. Intellectual Property Rights

Our Content

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Speak Up Australia or its content suppliers and is protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Speak Up Australia and is protected by Australian and international copyright laws.

Course Materials

All materials provided as part of our courses and services, including handouts, slides, workbooks, videos, and audio recordings, are for your personal use only. You may not copy, reproduce, distribute, transmit, modify, create derivative works, or publicly display any materials without our prior written consent.

Trademarks

The Speak Up Australia name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Speak Up Australia or its affiliates. You may not use these marks without our prior written permission.

7. User Conduct

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe the rights of others, including privacy and intellectual property rights
  • Engage in behavior that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Interfere with or disrupt the services or servers or networks connected to the services
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
  • Collect or store personal data about other users without their consent
  • Use the services for any commercial purposes without our express prior written consent

8. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, Speak Up Australia and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using our services during the 12 months preceding your claim.

10. Disclaimers

Your use of our services is at your sole risk. Our services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranty, either express or implied.

We do not guarantee that:

  • The services will meet your specific requirements
  • The services will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the services will be accurate or reliable
  • Any errors in the services will be corrected

While we strive to provide high-quality training, we do not guarantee any specific results from participating in our courses or using our services.

11. Indemnification

You agree to defend, indemnify, and hold harmless Speak Up Australia and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will immediately cease.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this website, sending you an email, or by some other means. What constitutes a significant change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Melbourne, Victoria, for the resolution of any disputes arising from these Terms or your use of our services.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Speak Up Australia
123 Collins Street
Melbourne, VIC 3000
Australia

Email: [email protected]

Phone: +61 3 9876 5432

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the website, shall constitute the entire agreement between you and Speak Up Australia concerning our services.

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